Terms and Conditions

1.Introduction

Welcome to Fashion by Shehna ("we", "us", or "our") website at www.shehna.com (the "Website"). By accessing and using our Website, you agree to comply with these terms and conditions ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our Website.

2.Intellectual Property

All content on our Website, including but not limited to images, text, graphics, logos, and designs, are protected by intellectual property laws and owned by us or our licensors. You may not use, reproduce, modify, or distribute our content without our prior written consent.

3.Product Information

We strive to provide accurate and up-to-date product information on our Website, but we do not guarantee that the information is error-free, complete, or current. We reserve the right to modify or discontinue our products and services at any time without notice.

4.Orders and Payment

By placing an order on our Website, you agree to pay the price and any applicable taxes and shipping fees. We reserve the right to reject or cancel any order at any time for any reason. You must provide accurate and complete billing and shipping information, and notify us promptly of any changes. We may use third-party payment processors to process your payment, and we are not responsible for any errors or fraudulent transactions.

5.Shipping and Returns

We aim to process and ship your orders in a timely and efficient manner. To uphold our commitment to sustainable practices, we operate a production line that begins manufacturing upon order placement. As a result, please allow 2-3 working days for production and an additional 2-3 working days for shipping. Consequently, the total time to deliver the product is estimated to be 5-6 working days. However, we must note that while we strive for prompt delivery, we are not liable for any delays or damages incurred during transit by the shipping carrier. For further details, we encourage you to review our Shipping and Returns Policy.

6.User Content

You may post reviews, comments, and other content on our Website ("User Content"), as long as the User Content is not illegal, defamatory, obscene, or infringing on any third-party rights. We reserve the right to remove or modify any User Content at any time for any reason.

7.Links to Third-Party Websites

Our Website may contain links to third-party websites, which are not under our control. We are not responsible for the content, accuracy, or privacy practices of these websites. You access these websites at your own risk.

8.Disclaimers and Limitation of Liability

Our Website is provided on an "as is" and "as available" basis, without any warranties or representations, express or implied. We are not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of our Website or inability to access our Website. In the event of seeking reimbursement or replacement, please note that video proof must be presented.

9.Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Website, violation of these Terms, or infringement of any third-party rights.

10.Governing Law and Jurisdiction

These Terms and your use of our Website shall be governed by and construed in accordance with the laws of the United Arab Emirates ("UAE"). Any dispute arising from these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

11.Changes to these Terms

We may update these Terms from time to time by posting a new version on our Website. We encourage you to review these Terms periodically for any changes.

12.Contact Us

If you have any questions or concerns about these Terms, please contact us at mail@shehna.com.